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Document GOA (Warhammer)
We are very sorry but we cannot help you further with this matter, as we here at Gamesplanet only provide the buy&download service and can help if you have problems purchasing, downloading or activating the game. 

You should turn this matter to GOA, as they are better qualified to answer questions on game, gameplay or other such issues. 

This is their support address: http://www.war-europe.com/#/helpform/?lang=en
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